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General tips

To ensure safe and efficient delivery, our larger bags are gently folded for shipping. Once your bag arrives, simply allow it a bit of time to return to its natural shape. We recommend hanging it by the shoulder strap - on the side of a chair or on a clothing hanger - for the best results. Please keep in mind that leather is sensitive to light, heat and liquids. If your bag is wet from the rain, give it time to dry naturally. Don’t expose it to sunlight or dry it in front of the heating. Color, coating and feel of the leather change over time - depending on how often the bag is being used and properly taken care of. When you’re not using your bag, store it in a dry and dark place. You can use the dust bag that came with your bag to store it safely in your closet. Find more info on caring for each type of leather below. 

Smooth & grained leather

It's advised to apply a protectant spray before using your bag for the first time. There are waterproof and dirt repellent sprays available for different types of leather. For our smooth, grained and semi-vegetable tanned cow and calf leathers, we advise to use a spray for smooth leather. If you use the bag daily, make sure to repeat this often, about once a month. For smooth leathers, use a damp cotton cloth to clean your bag every so often. This is especially important if it's a light colored leather, since dirt will be visible more easily. You’ll be surprised how many dirt you can get off simply by cleaning it with a damp cloth. If you have a stain, try to remove it using a dry cotton cloth or tissue while the stain is still fresh and clean with a damp cloth afterwards. To keep the leather supple and to prevent it from drying out, use a small amount of colorless leather wax or cream to condition your bag every one to two months. You can use a cotton cloth to rub the leather wax on the bag in circular moves. Don't forget to apply wax on the corners of your bag - these are the fragile parts of the bag that regularly get in touch with surfaces when putting the bag down. Using a colorless leather wax and a protectant spray will protect them from loosing their color. Always let your bag dry naturally, don't dry in front of the heating or in direct sunlight. If your bag gets very wet from rain, try filling it up with newspapers; it helps to extract the moisture out of the leather. 

Suede

Please be careful with suede rubbing off on lighter fabrics. A new suede bag can still have loose fibers that can rub off when wearing the bag. Also be careful with dark dyed clothes that may rub off on a light colored suede or nubuck bag.Our new suede for FW25 is a suede with a waxed finish. The waxed finish give this leather its edgy look. The waxed layer gives the leather a unique fade and beautiful color difference occurs. Suede must not be exposed too long or often in direct (sun)light, because the color can fade. Store your bag in a dark and dry place and preferably use your dust bag for storing it safely. Suede and nubuck leathers need a different treatment; they are more delicate. There are special suede and nubuck brushes and cleaning sticks available to maintain the leather and to help with stains.  It's advised to apply a protectant spray before using your bag for the first time. This will reduce the risk of color transfer and helps reduce water absorbency. For our suede and nubuck bags you're advised to use a special suede and nubuck spray. Always try out on a small (back) part of the bag to see how the spray effects the leather. Repeat using a protectant spray about once a month up to six weeks when using the bag on a daily basis. Suede and nubuck leathers are sensitive to stains, so please be careful when you use this bag in heavy rain, with other liquids and with (ballpoint) pens or make-up. Always let your bag dry naturally, don't dry in front of the heating or in the sun. If your bag accidentally gets very wet from rain, you can fill it up with newspapers; it helps to extract the moisture out of the leather. 

Patent leather

Our Patent leather bags require less intensive care than our smooth leathers because these leathers have a patent coating that will protect the leather from dirt and liquids. You can easily use a damp cotton cloth to clean your patent bag. There are special patent leather sprays available to use as an extra protectant against dirt and liquids. Repeat this every once in a while, depending on how often you wear the bag. You can use a colorless wax or cream to condition parts of the bag that need extra attention, like the corners of the bag or the parts that you touch a lot. It's important to keep these parts supple so the patent coating doesn't dry and crack. You can use a cotton cloth to rub the leather wax on the bag in circular moves. 

Canvas

Our canvas bags are made out of 100% cotton with a waterproof coating. Please note that the waterproof coating will prevent your bag from light drops of rain or liquids, but it won't stay dry when being soaked. To keep your bag clean from dust you can use a soft brush or a fabric roller to carefully brush of the dust.If you want to wash the fabric you can do so by using clear water (without any detergents that kill the waterproof effects). Leave to dry naturally inside or outside on a rope in suspension to keep the shape. We don't advise to use the dryer if you want to keep the fabric rigid. If you have a liquid stain try to use paper or a cotton cloth to absorb it right away. Then immediately clean it with clear water. 

Smart tips & tricks

If the signature leather band on the side of your bag appears slightly wrinkled, it can be gently smoothed with an iron. For best results, place a cloth or a sheet of paper between the iron and the leather, and always iron on the back (fiber) side, never on the front, finished surface. If the band starts to shed loose fibers, a light mist of hairspray on the backside before ironing can help seal the surface and prevent transfer onto clothing.Please note that the corners of the bag are fragile parts; it's important to watch out on which surfaces you place the bag to prevent the corners from scratching. If you're on the road, we always advise to hang your bag (on the side of a chair) when you take it off, instead of placing it on the floor. When you're at home, you can also hang the bag on a coat rack, chair or store it in your dust bag for a longer period of time.  

Our leather

The leather we source comes from Spanish and Italian suppliers who are Leather Working Group (LWG) certified. The LWG is a globally recognized organization dedicated to promoting environmental best practices within the leather industry. Their certification ensures that the leather we use is produced in a way that minimizes environmental impact, including reducing water usage, controlling chemical waste, and implementing responsible waste management practices. By working exclusively with LWG-certified suppliers, we ensure that every piece of leather we use is produced with the highest standards of environmental and ethical responsibility. This certification also guarantees that our leather comes from facilities that prioritize worker safety, fair labor practices, and the responsible sourcing of raw materials.The Leather Working Group (LWG) awards GoldSilver, Bronze or Audited ratings to tanneries based on their environmental practices. The leather we use all comes from suppliers that are either Gold or Silver rated.

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